Dear Valued Customers,
Please be informed that our office will be closed from 25-Nov-23 (Saturday) to 5-Dec-23 (Tuesday) for company overseas event. We will resume normal business operation on 6-Dec-23 (Wednesday). We apologize that all new orders placed during this closure period will be processed on the following working day on 6-Dec-23. We regret for any inconvenience caused and thank you for your continued support and kind understanding.
Shipping & Delivery
Delivery charge covers online order processing, item picking and packing, packaging materials, transport and handling. We will absorb the standard parcel delivery cost for order amount which exceeded $40. Delivery times are based our best estimation and it might vary due to some unforeseen circumstances. We will try our upmost effort to process the orders within 24 hours upon received and then passing them to our couriers for dispatch. Shipments and deliveries will happen on weekdays. Orders placed on Fridays after working hours) and during weekends will be processed on the following Mondays.
For online orders require delivery, we offer the following services. Customers may choose their preferred delivery service base on their required order received date.
- Speedpost Standard Parcel Delivery Service (deliver within next 3 business days)
- Express Courier Parcel Delivery Service (deliver within next 1 to 2 business days)
Delivery Charges for Shipping within Singapore
|Speedpost Standard Parcel Delivery Service (deliver within next 3 business days)||$3.90 or (*Free above $40 purchase)|
|Express Courier Parcel Delivery Service (deliver within next 1 - 2 business days)||$25|
|Helium Balloon Delivery Service||Unavailable|
|2-Way Helium Tank Delivery Service||Unavailable
*Free delivery for purchase above $40 is only applicable for online orders that placed through our website with online payment made.
- Delivery service is available from Mondays to Fridays.
- No Delivery Service on Saturdays, Sundays & Public holidays.
- For Standard Parcel Delivery Service, instead of Speedpost, we may use other couriers e.g. Qxpress, Ninja Van. depending on certain unforeseen circumstances.
Regret to inform that we are currently unable to ship outside of Singapore and do not offer international shipping.